Arcetyp LLC, a growing small business providing consulting services to US Federal Government, US Military, and Commercial clients, is seeking a qualified Pharmacy Technician to support the Government in Iwakuni, Japan. This on-site, in-office position plays a vital role in referral management and medical management initiatives at the military treatment facility (MTF). If you’re a certified Pharmacy Technician with a thorough understanding of military healthcare systems, strong communication skills, and a commitment to excellence, this is an opportunity to contribute to the well-being of service members, families, and retirees in a unique international setting.
About Arcetyp LLC
Arcetyp LLC provides a broad range of services, including Management and IT Consulting, Program & Project Management, and Professional & Admin Services to US Federal Government, US Military, and Commercial clients. As a company that values diversity and excellence, Arcetyp accepts direct hire candidates only and is committed to creating an inclusive workplace where all employees can thrive. This position offers the chance to work in a dynamic military healthcare environment while being part of a team dedicated to quality and integrity.
Essential Job Functions
As a Pharmacy Technician supporting the MTF, you’ll assist in developing and refining referral management processes to support medical management initiatives.
- Assess, monitor, evaluate, and assist in processing referrals for authorization, reviewing specialty care referrals for clinical appropriateness, covered benefits, and administrative and medical completeness following MTF, DHA, BUMED guidelines, and TRICARE policy.
- Input and retrieve patient information for each referral using various computer systems, including Electronic Health Record (EHR), Defense Enrollment Eligibility Reporting System (DEERS), and other Referral Management Center programs.
- Refer to a physician advisor for clinical review if agreement on referral processing cannot be reached within one business day, monitoring timelines through computer reporting systems.
- Elevate referrals to the medical manager, utilization nurse, and physician advisor for higher-level review when there is uncertainty in medical necessity or covered benefits.
- Communicate between physician reviewer and requesting provider regarding preauthorization.
- Submit monthly, quarterly, and yearly utilization reports using EHR and TRICARE Reports, reporting on referral trends, patterns, under/over-utilization, network leakage, purchased care costs, network care recapture, continuity of care, and customer satisfaction.
- Discuss patterns and trends with MTF providers and Directorate of Healthcare Business leadership to educate and improve processes, presenting reports with recommendations for efficient resource use.
- Evaluate monthly through prospective, concurrent, retrospective reviews, focused reviews, clinical pathways, and clinical practice guidelines for performance outcomes of clinical care.
- Review ten defer-to-network consults per month to determine consult outcomes and if clinical practice guidelines were met; if not, develop and implement a plan of action for consult management.
- Identify and communicate adverse trends and referral management discrepancies in written reports via the chain of command, effectively communicating with requesting physicians for clarification and correction.
- Manage the referral processing center for all beneficiary categories, including Active Duty, Active Duty Family Members, Retirees and their family members, survivors, Department of Defense Civilians, and Contractors.
- Provide departmental, directorate, and command performance improvement processes, participating in monthly education programs, quality assurance functions, and process action teams.
- Adhere to clinical practice guidelines, DHA policies, BUMED Referral Management Guidelines, TRICARE policies, and ICD and DRG codes.
- Participate in monthly in-service training for healthcare practitioners and administrative staff on referral management and utilization management services.
- Provide bi-weekly internal referral management reports using approved tools and EHR, disseminating to medical staff and directorate leadership, managing discrepancies, and collaborating with clinic managers to ensure access to clinical care.
- Provide education and training on referral management processes, specialty referral guidelines, and related policies to beneficiaries, providers, and host nation partners.
Necessary Skills and Knowledge
- Maintain productivity comparable to others performing similar services.
- Adhere to and comply with Department of the Navy, Bureau of Medicine and Surgery, and local instructions and notices.
- Practice aseptic techniques and comply with infection control guidelines, including proper handling, storage, and disposal of infectious wastes, and universal precautions.
- Function with awareness and application of safety procedures.
- Apply awareness of legal issues in patient care, managing situations with reduced risk.
- Exercise awareness and sensitivity to patient/significant others’ rights as identified within the MTF.
- Maintain awareness of responsibility and accountability for own professional practice.
- Maintain DoD email account as directed by government supervisor.
- Exercise appropriate delegation of tasks in directing and coordinating health care team members, patient care, and clinic activities.
- Undergo orientation and complete mandatory Navy and DoD online training as required.
- Comply with all applicable Federal, State, and local laws, Department of Defense, Department of Navy, Bureau of Medicine and Surgery, and MTF instructions and policies.
- Proficiency in Microsoft Office software applications, including Word, Excel, Access, PowerPoint, and Outlook.
Minimum Qualifications
- Possess and maintain current certification and registration by the Pharmacy Technician Certification Board (PTCB).
- In good standing with no restrictions from any state licensure board where a license is held or has been held within the last 10 years.
- In good standing with no sanction or suspension by the Federal Government.
- Possess and maintain current certification in either American Heart Association BLS for Healthcare Providers or American Heart Association Healthcare Provider Course.
- Able to read, write, speak, and understand the English language fluently, maintaining good communication skills with patients and other healthcare personnel.
- Ability to pass all background and suitability checks.
- Valid driver’s license and ability to travel locally as needed.
- Ability to work some night, weekend, and holiday shifts.
- U.S. Citizenship required.
Preferred Qualifications
- A thorough understanding of the military lifestyle and experience working with military family members.
- Working knowledge of relevant military, state, federal, and local laws and resources.
- A competitive hourly rate between $27.00 and $33.00.
- Highly developed written, oral, and presentation communication skills.
Location and Compensation
- Location: Iwakuni, Japan (on-site, in-office)
- Compensation: Pay and benefits information will be provided to interested candidates who apply. Arcetyp offers a comprehensive package of compensation and benefits to full-time salaried employees.
Important Notes
Arcetyp LLC accepts direct hire candidates only as W2 employees. They do not accept 1099 independent consultants, staffing firms, or corp-to-corp (C2C) candidates. Visa sponsorship (H1B) is not available for this position.
Equal Opportunity Employer
Arcetyp is an Equal Opportunity Employer and highly values diversity in the workforce. They accept resumes from all interested parties and consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, sexual preference, personal appearance, family responsibility, the presence of a non-job-related medical condition or physical disability, matriculation, political affiliation, veteran status, or any other legally protected status.
How to Apply
If you’re a certified Pharmacy Technician ready to bring your skills to this meaningful role supporting military personnel and their families in Japan, we’d love to hear from you. Please apply through the platform where you found this listing.
Take the next step in your career—apply today and join Arcetyp LLC in making a difference.
