The brand-new Sheraton Kagoshima is seeking dedicated Bell Attendants to join our pre-opening team. In this full-time, non-management role, you will be the first point of contact for our guests, creating a warm and memorable first impression. You will greet guests, assist with luggage, provide local insights, and ensure a seamless arrival and departure process. If you have a passion for service, a proactive attitude, and want to be part of building a new community gathering place from the ground up, we invite you to explore this exciting opportunity in beautiful Kagoshima.
Company Overview
Sheraton Hotels & Resorts has been “The World’s Gathering Place” since 1937, creating a sense of belonging in over 400 communities worldwide. The new Sheraton Kagoshima will be a landmark in this vibrant prefecture, offering signature amenities like the Sheraton Signature Sleep Experience and Club Lounge. As part of Marriott International, we are committed to fostering an inclusive environment where diverse talents are celebrated. We believe in empowering our associates to create thoughtful, engaging experiences for every guest, making them feel truly welcomed and connected.
Key Responsibilities
As a Bell Attendant, you will be an ambassador of Sheraton’s welcoming spirit. Your primary duties will include:
- Providing a gracious and warm welcome to arriving and departing guests, escorting them to their rooms, and explaining room features and hotel services.
- Safely transporting guest luggage to and from rooms, the lobby, and vehicles, handling items with the utmost care (lifting up to 50 lbs independently).
- Assisting guests with loading and unloading luggage from vehicles and providing clear directions or recommendations for local attractions and activities.
- Arranging transportation such as taxis or private cars for guests and managing related requests.
- Maintaining a vigilant and helpful presence at the hotel entrance, ensuring a secure and welcoming environment.
- Upholding the highest standards of personal appearance and professional, clear communication at all times.
- Performing physical tasks such as standing/walking for extended periods and moving quickly to respond to guest needs across various surfaces.
Qualifications
We are building a team focused on service excellence and community. The most important qualifications are a positive attitude and a guest-centric mindset:
- A genuine passion for hospitality and creating welcoming, memorable experiences.
- Excellent interpersonal and communication skills, with the ability to interact warmly with an international clientele.
- The physical capability to perform all essential job functions, including lifting luggage and being active throughout a shift.
- A keen eye for detail, professionalism, and a proactive approach to guest service.
- Ability to work efficiently in a team-oriented, pre-opening environment that values collaboration.
- No prior related work experience, supervisory experience, or specific certifications are required. A high school diploma or equivalent is preferred. We provide comprehensive training in Sheraton’s service standards.
Benefits and Perks
Joining the pre-opening team of Sheraton Kagoshima means being a founding member of a new global community with significant growth potential:
- A full-time position with a legendary global brand within the vast Marriott International portfolio.
- The unique opportunity to help shape the guest service culture from the very beginning in a stunning new hotel.
- Immersive training and the chance to be part of “The World’s Gathering Place” mission.
- Competitive Pay: Earn $18.00 per hour, based on experience.
- A supportive, amazing global team where you can belong, begin your purpose, and become the best version of yourself.
- The pride of working in a premier property with top-tier facilities in the beautiful and historic Kagoshima prefecture.
How to Apply
If you are excited to deliver meaningful guest experiences and help launch a new gathering place in Kagoshima, we encourage you to apply for the Bell Attendant position (Job Number 26008495).
To be considered for this pre-opening opportunity, please submit your application through the official Marriott International careers portal. We look forward to welcoming individuals who are eager to connect with guests and build a special community with us.
Marriott International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
